Scania inaugurates new branch in the State of Mexico
Scania Mexico continues to strengthen its presence in the country with the opening of its 17th branch, located in Tepotzotlán, State of Mexico. This inauguration is part of the expansion plan that aims to reach 45 branches by 2029, consolidating its own customer service network.
The new branch represents an investment of US$7 million and has an area of 13,200 m² and 3,500 m² of construction. It is equipped with 16 service bays and a 200 m² warehouse that houses 3,000 items to guarantee fast and efficient service to customers in the region.
The inaugural event, led by Scania executives such as Jenny Engvall, Senior Vice President, Head of Parts and Services, Scania Group, marks the start of operations of a facility designed to strengthen the customer service network in the central region of the country, which represents more than eight thousand rolling fleet units in Mexico.
The new branch will serve trucking companies in the central region of the country, one of Mexico's most dynamic industrial and growth areas.
The region is home to around 62 trucking companies and has registered a considerable increase in the last 10 years, which has generated a high demand for sustainable and efficient transport solutions.
With this opening, Scania expands its service network to 17 branches and more than 60 service points throughout the country. This expansion responds to the need to offer a closer and more personalized service in the northern area of Mexico City, where an important part of its customer base is concentrated.
Alejandro Mondragón, CEO of Scania Mexico, said that the branch marks an important step to reach more customers, strengthen relationships with companies that already operate Scania units and continue to consolidate as a comprehensive provider of transport solutions.
“This expansion and our investment are a clear sign that we are delivering on our service promise, offering innovation and operational excellence,” Mondragón emphasized.
For her part, Gisela Quintero, director of customer experience and service support, highlighted the brand's commitment to quality and closeness to its customers:
“Our premium brand guarantees quality service, and that is why we continue to expand our own network of branches under Swedish standards, which ensures that our customers' fleet is in the best hands.”
In that sense Scania also highlighted the opening of its new training center, designed to guarantee the training of more than 450 technicians per year, which is equivalent to more than 38 thousand hours of training in Querétaro.
This center, located in a 1,300 m² space, represents an investment of US$496,493 and aims to strengthen technical training, ensuring that Scania vehicles are serviced by expert hands and updated with the latest technological innovations.
