Hyundai, Kia and Genesis dominate J.D. Power’s 2018 Initial Quality Study
Hyundai, Kia and Genesis, the three Korean brands controlled by the Hyundai Motor Group snatched the three top spots of J.D. Power’s 2018 Initial Quality Study (IQS) for having the fewest glitches and design flaws.
The Genesis luxury brand topped the list with 68 problems per 100 cars, beating Porsche, winner of the previous survey, who which this year totaled 79 problems per 100.
Kia ranked second with 72 problems and Hyundai was third with 74. It was the first time the rankings were topped by three South Korean brands.
Hyundai Motor Group builds three vehicles from its catalog in Pesqueria, Nuevo Leon, the Hyundai Accent, the Kia Forte and the Kia Rio, the latter topped the ranking of its category.
New-vehicle quality has improved for the fourth consecutive year —by 4% from 2017— and has reached its best level ever, according to the IQS. But some cars had more problems than others.
For instance, vehicles with advanced driver assistance systems, such as cruise control, park assist and backup, blind spot monitoring and lane departure warning had more issues.
The 2018 U.S. Initial Quality Study is based on responses from 75,712 purchasers and lessees of new 2018 model-year vehicles who were surveyed after 90 days of ownership. The study is based on a 233-question battery organized into eight vehicle categories designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement. The study was fielded from February through May 2018.
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